UME

Policies

Quality Policy

TÜBİTAK UME, as an organization that conducts scientific research and follows technological developments with the awareness of the responsibility undertaken in the national and international arena;

  • To ensure the highest level of satisfaction by meeting the demands of our stakeholders in a timely and complete manner, focusing on their future expectations,
  • To provide services with a quality management system that meets the requirements of international/national standards (TS EN ISO/IEC 17025, TS EN ISO 17034, TS EN ISO/IEC 17043, etc.) and whose effectiveness is continuously improved,
  • To realize corporate activities according to the quality management system with personnel who are continuously developed and aware of their responsibilities,
  • Adhere to the principles of transparency, confidentiality and impartiality,
  • It commits to move forward together towards corporate goals, taking into account employee satisfaction.

All products, services and activities within the framework of calibration, testing, analysis, training, consultancy, reference material production, inter-laboratory comparison/qualification tests and national and international projects carried out by TÜBİTAK UME are within the scope of TÜBİTAK UME Quality Management System. TÜBİTAK UME Quality Management System is established and maintained in accordance with the requirements of TS EN ISO 9001 "Quality Management Systems - Requirements" standard and related national/international standards.

In this context, calibration/experiment services provided by TÜBİTAK UME are carried out in accordance with the requirements of TS EN ISO/IEC 17025 "General Requirements for the Competence of Testing and Calibration Laboratories", reference material production services are carried out in accordance with TS EN ISO 17034 "General Requirements for the Competence of Reference Material Producers", and inter-laboratory comparison/qualification test services are carried out in accordance with TS EN ISO/IEC 17043 "General Requirements for the Competence of Proficiency Test Providers" standards.

According to the CIPM International Mutual Recognition Arrangement (CIPM MRA), documents issued by TÜBİTAK UME to report calibration and measurement results are recognized by more than 100 countries. The October 14, 1999 dated regulation text and the list of signatory countries and the current information within the framework of this regulation BIPM can be accessed via the website.

As required by the CIPM MRA, the conformity of our Institute's quality management system and calibration, testing and reference material production activities are regularly evaluated by the Technical Committee on Quality (TC-Q) of the European Association of Metrology Institutes (EURAMET). Detailed information on this subject EURAMET TC-Q can be accessed via the website.

In addition, most of the Institute's calibration and testing services are accredited by the Turkish Accreditation Agency (TÜRKAK) with the accreditation numbers AB-0034-K (calibration) and AB-0092-T (testing) according to TS EN ISO/IEC 17025 standard, and reference material production activities are accredited by the Turkish Accreditation Agency (TÜRKAK) with the accreditation number AB-0001-RM according to TS EN ISO 17034 standard. Accreditation certificates and their scope TURKAK can be accessed via the website.